Warranty policy

Warranty Policy

Last Updated: May 24, 2026

At All Patriot Containers, LLC, we are committed to providing durable, high-quality shipping containers backed by reliable customer support. This Warranty Policy outlines the coverage, limitations, and procedures applicable to our products.

Warranty Coverage

We provide a limited warranty on eligible shipping containers covering:

  • Structural integrity

  • Wind and watertight performance

  • Functional cargo doors and locking systems upon delivery

Warranty coverage begins on the original delivery date.

New Container Warranty

New shipping containers may include a limited structural and weatherproof warranty covering manufacturing defects and major structural issues under normal use conditions.

Coverage applies only when the container has been properly installed, maintained, and used as intended.

Used Container Warranty

Used containers are fully inspected before sale to ensure they are structurally sound and wind and watertight at the time of delivery.

Due to the nature of used equipment, the following conditions are considered normal and are not covered under warranty:

  • Cosmetic wear

  • Dents and scratches

  • Surface rust

  • Repaired areas

  • Paint imperfections

Warranty Exclusions

This warranty does not cover:

  • Cosmetic wear, scratches, dents, or surface rust

  • Damage caused during unloading or customer handling

  • Improper installation or placement

  • Unauthorized modifications or alterations

  • Normal wear and tear

  • Damage caused by severe weather, flooding, fire, accidents, or natural disasters

  • Electrical, plumbing, insulation, HVAC, or custom modifications installed after purchase

  • Damage resulting from misuse, neglect, or improper maintenance

Customer Responsibilities

Customers are responsible for:

  • Inspecting the container upon delivery

  • Ensuring proper site preparation and placement

  • Maintaining the container after delivery

  • Reporting any delivery-related concerns within 48 hours of delivery

  • Following all applicable safety, zoning, and installation requirements

Warranty Claims

To submit a warranty claim, customers must provide:

  • Proof of purchase

  • Photos of the issue

  • Detailed description of the problem

  • Delivery information and order number

Our team will review the claim and determine an appropriate resolution, which may include:

  • Repair recommendations

  • Replacement components

  • Technical support

  • Other reasonable remedies where applicable

Warranty claim approval is subject to inspection and verification by our team.

Limitation of Liability

To the fullest extent permitted by law, All Patriot Containers, LLC shall not be liable for:

  • Indirect or consequential damages

  • Loss of business, income, or profits

  • Loss or damage to stored goods

  • Delays caused by transportation providers or external factors

  • Damages resulting from misuse, neglect, or unauthorized modifications

Warranty coverage is limited to the original purchase price of the product.

Contact Us

For warranty questions, support requests, or warranty claim assistance, please contact our customer service team.

Contact Information

All Patriot Containers, LLC

📍 3892 Gold Creek Rd, Sandpoint, ID 83864, United States

📧 info@patriotcontainers.net

📞 +1 (458) 329-1091

Contact Us Online

For faster assistance, warranty inquiries, claim submissions, or product support, please visit our Contact Us page:

https://patriotcontainers.net/contact/

Our support team will review your request and respond as quickly as possible during business hours.

Customer Support Hours (GMT-7)

Monday – Friday: 8:00 AM – 6:00 PM

Saturday: 9:00 AM – 4:00 PM

Sunday: Closed

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